Terms of Service

Effective Date: 25/11/2025
Last Updated: 25/11/2025

Welcome to NYC. By accessing or using our website (nycbigwholesale.com), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

If you do not agree with any part of these Terms, you may not use our website or services.

1. General Terms

1.1 Agreement to Terms

By using this website, placing an order, or accessing our services, you agree to comply with and be legally bound by these Terms of Service, along with our Privacy Policy and all applicable laws and regulations.

1.2 Eligibility

You must be at least 18 years of age to use this website and make purchases. By using our site, you represent and warrant that you are at least 18 years old.

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

1.4 Company Information

This website is operated by:

201 41st St, Brooklyn, NY 11232

United State
Email: support@nycbigwholesale.com

2. Use of Website

2.1 License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

2.2 Prohibited Uses

You agree NOT to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website’s functionality
• Use automated systems (bots, scrapers) without permission
• Reproduce, duplicate, or resell any part of our website without consent
• Impersonate another person or entity
• Post or transmit any harmful code (viruses, malware, etc.)
• Harass or harm other users

2.3 Account Security

If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use
• We are not liable for losses due to unauthorized use of your account

3. Products & Pricing

3.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• We do not warrant that product descriptions are error-free
• Colors and images may vary slightly from actual products
• Product availability is subject to change without notice

3.2 Pricing

• All prices are in US Dollars (USD)
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• If a pricing error occurs, we will notify you and give you the option to cancel or proceed at the correct price

3.3 Product Authenticity

We guarantee that all products sold are authentic and sourced from authorized distributors. However:

• We are not affiliated with or endorsed by Duracell, Energizer, or their parent companies
• We are an independent retailer
• All brand names and trademarks are the property of their respective owners

4. Orders & Payment

4.1 Order Acceptance

• All orders are subject to acceptance and product availability
• We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspicious or fraudulent activity
• Violation of these Terms

4.2 Payment

• Payment is due at the time of purchase
• We accept major credit cards, debit cards, and PayPal
• By providing payment information, you authorize us to charge your account
• All transactions are processed securely through encrypted payment gateways

4.3 Sales Tax

Sales tax will be charged where required by law, based on the shipping destination.

4.4 Order Confirmation

You will receive an order confirmation email once your order is successfully placed. This confirmation does not constitute acceptance of your order—only that we have received it.

5. Shipping & Delivery

5.1 Shipping Terms

Please refer to our Shipping Policy for full details. Key points:

• We ship via ground transportation only
• We ship to the 48 contiguous US states only
• Free shipping on orders over $35
• Same-day shipping for orders placed before 2:00 PM ET

5.2 Delivery

• Estimated delivery times are not guaranteed
• We are not responsible for carrier delays beyond our control
• Risk of loss passes to you upon delivery confirmation

5.3 Shipping Address

• You are responsible for providing an accurate shipping address
• We are not liable for packages shipped to incorrect addresses you provided

6. Returns & Refunds

Please refer to our Return Policy for full details. Key points:

• 30-day return window for unopened items
• Opened battery packages cannot be returned
• Refunds processed within 5-7 business days after return receipt

7. Limitation of Liability

7.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

• Our website and products are provided “AS IS” without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We do not warrant that our website will be uninterrupted, error-free, or secure

7.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the product in question
• Some states do not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you

7.3 Battery Safety Disclaimer

• Batteries should be used in accordance with manufacturer instructions
• We are not responsible for damage caused by misuse, improper installation, or device incompatibility
• Users assume all responsibility for proper battery use and disposal

8. Indemnification

You agree to indemnify, defend, and hold harmless NYC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our website
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you post or transmit through our website

9. Intellectual Property

9.1 Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of [Your Company Name] or its content suppliers and is protected by US and international copyright laws.

9.2 Trademarks

All brand names, product names, and trademarks mentioned on this site are the property of their respective owners. Our use of these names does not imply endorsement or affiliation.

9.3 Restrictions

You may not:

• Reproduce or distribute our content without permission
• Use our trademarks or branding without written consent
• Create derivative works based on our content

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

10.2 Jurisdiction

You agree that any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in 201 41st St, Brooklyn, NY 11232,United State.

10.3 Informal Resolution

Before filing a claim, you agree to first contact us at nycbigwholesale.com to attempt to resolve the dispute informally.

11. Miscellaneous

12.1 Entire Agreement

These Terms, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and NYC.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

12.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights without restriction.

12.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of terrorism, labor disputes, or government actions.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: support@nycbigwholesale.com
Mail: NYC, 201 41st St, Brooklyn, NY 11232, US

These Terms of Service were last updated on 25/11/2025.